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- Associate Dean, Enrollment Services
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Under general direction from the Dean of Enrollment Services, the Associate Dean of Enrollment Services plays a pivotal role in championing student success within the District. This position acts as a voice and advocate for students and staff regarding matters related to enrollment at the college; establishes collaborative relationships with campus and administrative departments and community stakeholders to advance and promote student services and both in degree and non-degree programs. This position requires a strategic thinker who can navigate complex systems while advocating for students and staff alike. This role oversees the Retention Specialists and Success Coaches and delivers high quality enrollment services, ensuring a seamless experience for students from recruitment to completion. They collaborate extensively with various departments and stakeholders to enhance recruitment efforts, foster equitable retention strategies, and analyze data to drive informed decision-making.
EXAMPLE OF DUTIES:
- Designs professional development for staff, faculty and students to further recruitment and retention initiatives and goals.
- Foster partnerships with instructional deans and other administrative units to streamline processes and improve student experiences, ensuring awareness of and increased utilization by faculty and students.
- Collaborates and coordinates with the retention team to implement processes and practices to support equitable retention efforts.
- Directs the implementation of departmental policy changes, policy modifications, special assignments, departmental goals, action plans, and institutional effective plans to attain short and long-term objectives.
- Partners with outreach and guided entry to communicate with local feeder schools in support of retention through the guided entry process.
- Implements procedures to record student complaints about the student services department; Develops methods to address overarching concerns that emerge from student complaints.
- Develops methods to market student services to faculty, staff, administrators, board members, current students, and prospective students to assist in increasing enrollment, retention, persistence, and completion of educational objectives.
- Creates and coordinates communication plans for the student's journey to increase timely milestone completion.
- Utilize data analysis to identify enrollment trends, persistence rates, and completion metrics, with a focus on addressing and closing equity gaps.
- Directly manage all aspects of employee lifecycle including recruitment, transfers, suspensions, layoffs, recalls, promotions, terminations, task assignments, performance evaluations, rewards, disciplinary actions, and grievance resolution, ensuring adherence to company policies and legal requirements.
- Performs related duties as assigned.
MINIMUM QUALIFIATIONS:
EDUCATION AND EXPERIENCE:
- Master's Degree from an accredited college or university AND
- One (1) year of formal training, or leadership experience reasonably related to student services, or a related field such as supervising federally/state funded student programs.
- Two years of leadership experience in California Community Colleges
- Experience with community college instructional divisions
- Strong background in professional development
KNOWLEDGE, SKILLS AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
KNOWLEDGE OF:
- Student Learning Outcomes and Program Reviews to ensure that such assessments are completed in an accurate and timely manner; ensure that such assessments are used to develop/assess short/long term departmental goals and grant outcomes.
- State and federal regulations regarding mandated reporting to organize the gathering of information and data promptly to produce mandated reports.
- Create and disseminate communication plans
- Facilitate collaboration between student services and instruction
- Make data-informed decisions
- Develop and coordinate professional development activities in various student services and instructional areas as they support the improvement of the Enrollment Services department.
- Work with the Department of Strategic Communications and Marketing and the Department of Information Technology to develop communication plans in collaboration with departments and divisions across the district to improve communication effectiveness and outreach initiatives, ensuring cohesive messaging and alignment with organizational goals.
- Effectively follow provisions of collective bargaining agreements and District policies as it pertains to the management of employees.
- Maintain current on any changes to regulations or grant guidelines that govern the area of responsibility.
- Effectively assess the achievement of short- and long-term goals.
- Develop and maintain collegiate relationships with District staff, students, external stakeholders, and community members.
Core Competencies: The District has identified the following essential skills and attributes needed for success in this position.
Student Advocacy
Collaborative Leadership
Strategic Thinking
Coordination and Oversight
Data Analysis
Change Management
Policy Development
APPLICATION AND SELECTION PROCESS
Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:
- If you do not follow the process or your application/resume is incomplete, your information will not be processed.
- If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
- The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
- While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
- Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday – Friday, 6 a.m. – 6 p.m. (PST).
All materials listed below may be required for your application packet to be considered complete:
- Resume or Curriculum Vitae
- Cover Letter
After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.
ADDITIONAL INFORMATION
- Successful applicants must provide proof of eligibility to work in the United States.
- Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
- Pasadena Area Community College District will not sponsor any visa applications.
- Applicants must be available for interviews at Pasadena City College at no cost to the District.
- Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
- The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
- Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
- The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
- An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.
PASADENA AREA COMMUNITY COLLEGE DISTRICT
Equal Opportunity, Title IX, Section 504 Employer
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