Job Details

Sr. IT Field Services Specialist
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Position Number: 6001016
Location: Tahoe City, California
Position Type: Computing - Support and Training

The Position:

The Placer County Information Technology Department is seeking to fill a Senior IT Specialist position to provide IT Field Support throughout the North Tahoe region. This is the only Senior IT Specialist role based in North Tahoe, requiring a highly skilled candidate with extensive endpoint support experience and the ability to work independently, efficiently resolving technology issues without immediate access to nearby teammates. The position includes scheduled on-site workdays as well as emergency technical response on-site days as needed. This role demands a proactive, service-oriented professional with strong technical expertise and problem-solving skills.

Key Responsibilities Include:

Providing second- and third-level troubleshooting and resolution of computer, network, hardware, and software issues.

Training and assisting end users at all levels of authority and technical proficiency in the effective use of county computer equipment and software.

Coordinating IT and non-IT county staff, vendors, and contractors in executing the county's annual Technology Refresh project and other IT initiatives.

Collaborating with vendors to identify, maintain, upgrade, and repair recommended hardware and software products.

If you have computer science experience and a passion for customer service, we encourage you to apply today!

Equal Opportunity Employer

Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.